Privacy Policy
Privacy Policy
Last updated: 2 October 2026
This privacy notice belongs to:
MEDICALRENT TN, S.L. - c/Cal Jutge, 7, 07007, Spain - NIF B10668499
Owner's contact email address: [email protected]
( " Company" , "we", or "our" ), describes how and why we may collect, store, use and/or share ( "process" ) your information when you use our services ( "Services" ), for example when you:
Visit our website at https://www.medicalrent.es/ or any website of ours that links to this privacy notice.
Interact with us in other ways, such as sales, marketing or events
Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us via our email address: [email protected]
SUMMARY OF KEY POINTS
This summary contains the key points of our privacy policy; however, you can find out more about any of these topics by clicking the link below or by using our table of contents to find the section you are interested in.
What personal information do we process? When you visit, use or browse our website, we may process personal information depending on how you interact with: MEDICALRENT TN, S.L. and the services we offer, on the actions you take and on the products and features you use. Learn more about the personal data you provide to us
For what purposes do we use your personal data?
We will only use your personal data when the law allows us to do so. Most commonly, we will use your personal data in the following circumstances:
- Where it is necessary to fulfil the Terms and Conditions and to provide you with the Service or the information requested.
- Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
- Where we must comply with a legal obligation.
- Where you have consented to the processing, which consent may be withdrawn at any time.
- Where you have manifestly made the information public.
- Where it is necessary in the general interest.
- Where it is necessary to protect your vital interests.
The following purposes are examples of how we may use the personal data we collect:
- To provide you with the services you request from us;
- To communicate with you periodically to inform you about service updates, content, special offers and announcements that may be of interest to you;
- To contact you where necessary in order to provide our Services;
- To inform you about changes to our Services and to our Platform;
- To send you an invoice for our Services;
- To resolve consumer issues and problems with our Services;
- To improve your experience as a customer on our websites and Platform;
- To carry out research and analysis in order to maintain, protect, develop and improve our networks and Services;
- To provide personalised content or advertising, such as personalised offers of products and services that may be of interest to you;
- To store your preferences for future interactions and communications from us;
- To create external marketing and analysis reports;
- To market our Services and to use and distribute images and photographs to highlight your participation in our Services, and for other legitimate commercial purposes;
- To prevent illegal activities, suspected fraud and potential threats to our network; and
- To analyse the characteristics of our customers at an aggregate level and customers' use of our Services in order to understand customer and market needs, improve our existing Services, design new Services and for business development.
Do we process any sensitive personal information? We do not process sensitive personal data.
Do we receive any information from third parties? We may receive information from public databases, marketing partners, social media platforms and other external sources. Learn more about the collection of data from third parties.
How do we process your information? We process your information to provide, improve and administer our Services, to communicate with you, for security and fraud prevention purposes, and to comply with the law. We may also process your information for other purposes with your consent. We only process your information when we have a valid legal reason to do so. Learn more about how we process your information.
In what situations and with which third parties do we share personal information? We may share information in specific situations and with specific third parties. Learn more about when and with whom we share your personal information.
How do we keep your information secure? We have organisational and technical processes and procedures in place to protect your personal information. However, the security of no electronic transmission over the Internet and of no information storage technology can be 100% guaranteed, so we cannot promise or guarantee that hackers, cybercriminals or other unauthorised third parties will not be able to circumvent our security and improperly collect, access, steal or modify your information. Find out more about how we keep your information secure.
What are your rights? Depending on where you are geographically located, the applicable privacy law may mean that you have certain rights regarding your personal information. Learn more about your privacy rights.
How do you exercise your rights? The easiest way to exercise your rights is by emailing [email protected] or by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.
Would you like to know more about what MEDICALRENT TN, S.L. does with the information it collects? Review the full text on data protection.
TABLE OF CONTENTS
Personal information you disclose to us
In short: we collect the personal information that you provide to us.
We collect the personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or when you contact us.
Sensitive information. We do not process sensitive information.
All personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.
Information collected automatically
In short: certain information -such as your Internet Protocol (IP) address and/or your browser and device characteristics- is collected automatically when you visit our Services.
We automatically collect certain information when you visit, use or browse the Services. This information does not reveal your specific identity (such as your name or contact information), but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URL, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, as well as for our internal analysis and reporting.
Like many businesses, we also collect information through cookies and similar technologies. You can find out more about this in our Cookie Notice: here.
The information we collect includes:
- Log and usage data. Log and usage data is service-related, diagnostic, usage and performance information that our servers automatically collect when you access or use our Services and that we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type and settings, and information about your activity on the Services (such as the date/time stamps associated with your use, pages and files viewed, searches and other actions you take, such as the features you use), and device event information (such as system activity, error reports, sometimes referred to as "crash dumps", and hardware settings).
- Device data. We collect device data such as information about your computer, phone, tablet or other device you use to access the Services. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system and system configuration information.
- Location data. We collect location data, such as information about the location of your device, which may be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the Services. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You may choose not to allow us to collect this information by refusing access to the information or by disabling the Location setting on your device. However, if you decide not to do so, you may not be able to use certain aspects of the Services.
Information collected from other sources
In short: we may collect limited data from public databases, marketing partners (such as Google) and other external sources.
In order to enhance our ability to provide you with relevant marketing, offers and services and to update our records, we may obtain information about you from other sources, such as public databases, joint marketing partners, affiliate programmes, data providers and other third parties. This information includes postal addresses, job titles, email addresses, telephone numbers, intent data (or user behaviour data), Internet Protocol (IP) addresses, social media profiles, social media URLs and custom profiles, for the purposes of targeted advertising and event promotion.
Vendors use cookies to serve relevant ads based on a user's previous visits to our website or to other websites.
The use of advertising cookies enables Google and its partners to serve ads based on the visits made by users to our website or to other websites on the Internet.
Users can opt out of personalised advertising. To do so, they must go to "Ad Preferences".
If you do not want other vendors to use cookies for personalised advertising, you can go to www.aboutads.info.
In addition, the Site uses profiling cookies intended to identify the User's preferences and to send advertising messages in line with those preferences, as well as third-party cookies intended to collect statistical information on the functionality of the site.
If you have not opted out of third-party ad serving, the cookies of other vendors or advertising networks may also be used to serve ads on our website.
Below is the list of the main vendors. The full list can be consulted here or by opening the cookie consent pop-up.
Google Analytics
Google Analytics 4 is a web analytics service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). Google Analytics uses cookies that enable the use of our Website to be analysed. Google Analytics 4 does not log or store users' IP addresses. The information generated by the cookies may be transferred to servers of Google LLC in the United States; this transfer is covered by the EU-U.S. Data Privacy Framework. For further information, please see: https://support.google.com/analytics/answer/6004245?hl=en
You can prevent the processing by Google of the data (including your IP address) generated by the cookie and by your use of our Platform (including your IP address), as well as the processing of this data by Google, by downloading the browser add-on available at the following link and installing it, or by not consenting to the use of cookies. For more information about Google Analytics and privacy, please visit the "Google Analytics Opt-out Browser Add-on".
Google reCAPTCHA Google Inc.
This type of service analyses the traffic of this Application, potentially containing Users' Personal Data, for the purpose of filtering it from parts of traffic, messages and content that are recognised as SPAM.
Google reCAPTCHA is a SPAM protection service provided by Google Inc.
The use of reCAPTCHA is subject to the privacy policy and Terms and Conditions of Google Inc.
Cloudflare
Cloudflare is a traffic optimisation and distribution service provided by Cloudflare Inc. The way in which Cloudflare is integrated means that it filters all traffic through our website and all communication between our website and the user's browser. It also allows analytical data to be collected from our website. Cloudflare's privacy policy here.
Social networks
Links to social networks are used to allow users registered on certain social networking sites to share content from the Platform directly, if they so wish. If you do not want social networks to collect data about you through active plugins, you can disable social plugins or opt out of the use of cookies here:
Link: Facebook
Link: Twitter
Link: LinkedIn
Link: Pinterest
Link: Sharethis
Redirection to external sites
The Site may use so-called social plug-ins. Social plug-ins are special tools that allow social network functions to be incorporated directly into the website (for example, the Facebook "Like" function).
All social plug-ins on the website are marked with the respective logo owned by the social network platform (for example, Facebook, Google, Twitter, LinkedIn).
When you visit a page of the website and interact with the plug-in (for example, by clicking the "Like" button) or decide to leave a comment, the corresponding information is transmitted from your browser directly to the social network platform and stored there.
For information on the purposes, type and manner of collection, processing, use and storage of personal data by the social network platform, as well as on how to exercise your rights, please consult the privacy policy adopted by the social network in question.
2. HOW DO WE PROCESS YOUR INFORMATION?
In short: we process your information to provide, improve and administer our Services, to communicate with you, for security and fraud prevention, and to comply with the law. We may also process your information for other purposes with your consent.
We process your personal information for a variety of reasons, depending on how you interact with our Services, including:
- To request feedback. We may process your information where necessary to request your feedback and to contact you about your use of our Services.
- To deliver personalised advertising to you. We may process your information to develop and display personalised content and advertising tailored to your interests, location and more. For more information, please see our cookie policy here.
- To protect our Services. We may process your information as part of our efforts to keep our Services safe and secure, including fraud monitoring and prevention.
- To identify potential trends. We may process information about how you use our Services in order to better understand how they are used, so that we can improve them.
- To determine the effectiveness of our marketing and promotional campaigns. We may process your information to better understand how to provide you with the marketing and promotional campaigns that are most relevant to you.
- To save or protect an individual's vital interest. We may process your information where necessary to save or protect an individual's vital interest, for example to prevent harm.
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL DATA?
In short: we only process your personal information when we believe it is necessary and we have a valid legal reason (i.e. a legal basis) to do so under applicable law, such as with your consent, to comply with laws, to provide you with services or to fulfil our contractual obligations, to protect your rights, or to fulfil our legitimate business interests.
If you are located in the EU or in the United Kingdom, this section applies to you.
The General Data Protection Regulation (GDPR) and the UK GDPR require us to explain the valid legal bases on which we rely in order to process your personal information. Accordingly, we may rely on the following legal bases to process your personal information:
- Consent. We may process your information if you have given us permission (i.e. consent) to use your personal information for a specific purpose. You may withdraw your consent at any time. Find out more about how to withdraw your consent.
- Legitimate interests. We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests and those interests are not overridden by your interests and fundamental rights and freedoms. For example, we may process your personal information for some of the purposes described in order to:
- Develop and display personalised and relevant advertising content for our users.
- Analyse how our services are used so that we can improve them and build user loyalty.
- Support our marketing activities
- Diagnose problems and/or prevent fraudulent activities
- Understand how our users use our products and services so that we can improve the user experience.
- Legal obligations. We may process your information where we consider it necessary to comply with our legal obligations, such as cooperating with a law enforcement body or regulatory agency, exercising or defending our legal rights, or disclosing your information as evidence in litigation in which we are involved.
- Vital interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as in situations involving potential threats to the safety of any person.
If you are located in Canada, this section applies to you.
We may process your information if you have given us specific permission (i.e. express consent) to use your personal information for a specific purpose, or in situations where your permission can be inferred (i.e. implied consent). Find out more about how to withdraw your consent.
In certain exceptional cases, applicable law permits us to process your data without your consent, for example:
- If collection is clearly in the interests of an individual and consent cannot be obtained in a timely manner.
- For investigations and fraud detection and prevention
- For business transactions, provided that certain conditions are met
- If it is contained in a witness statement and the collection is necessary to assess, process or settle an insurance claim.
- To identify injured, ill or deceased persons and to communicate with their next of kin.
- If we have reasonable grounds to believe that an individual has been, is or may be the victim of financial abuse
- If it is reasonable to expect that collection and use with consent would compromise the availability or accuracy of the information and the collection is reasonable for purposes related to investigating a breach of an agreement or a contravention of the laws of Canada or of a province.
- If disclosure is necessary to comply with a subpoena, warrant, court order or rules of court relating to the production of records.
- If it was produced by an individual in the course of their employment, business or profession and the collection is consistent with the purposes for which the information was produced.
- If the collection is solely for journalistic, artistic or literary purposes.
- If the information is publicly available and is specified by the regulations.
4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL DATA?
In short: We may share information in the specific situations described in this section and/or with the following third parties.
We may need to share your personal information in the following situations:
- Business transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or part of our business by another company.
- When we use Google Maps Platform APIs. We may share your information with certain Google Maps Platform APIs (for example, Google Maps API, Places API). We obtain and store on your device ("cache") your location for six (6) months. You may revoke your consent at any time by contacting us using the contact details provided at the end of this document.
- Affiliates. We may share your information with our affiliated companies, in which case we will require those affiliated companies to honour this privacy notice. Affiliates include our parent company and any subsidiaries, joint ventures or other companies that we control or that are under common control with us.
- Business partners. We may share your information with our business partners in order to offer you certain products, services or promotions. You can read the privacy policy of one of our main partners, Google, here
5. WHAT IS OUR POSITION ON THIRD-PARTY WEBSITES?
In short: we are not responsible for the security of any information that you share with third parties that we may link to or that advertise on our Services, but that are not affiliated with them.
The Services may link to third-party websites, online services or mobile applications and/or contain advertisements from third parties that are not affiliated with us and that may link to other websites, services or applications. Accordingly, we do not make any guarantee regarding any such third parties, and we will not be liable for any loss or damage caused by the use of such third-party websites, services or applications. The inclusion of a link to a third-party website, service or application does not imply an endorsement by us. We cannot guarantee the security and privacy of the data that you provide to third parties. Any data collected by third parties is not covered by this privacy notice. We are not responsible for the content or the privacy and security practices and policies of any third parties, including other websites, services or applications that may be linked to or from the Services. You should review the policies of such third parties and contact them directly to obtain answers to your questions. You can read the privacy policy of one of our main partners, Google, here
6. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
In short: we may use cookies and other tracking technologies to collect and store your information.
We may use cookies and similar tracking technologies (such as pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies can be found on our website. Information about cookies: here.
7. IS YOUR DATA TRANSFERRED INTERNATIONALLY?
In short: we may transfer, store and process your information in countries other than your own.
Our servers are located in Germany. If you access our Services from outside Germany, please be aware that your information may be transferred to, stored and processed by us in our facilities and by those third parties with whom we may share your personal information (see "WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL DATA?" above), in the United States and in other countries.
If you are resident in the European Economic Area (EEA) or the United Kingdom (UK), these countries may not necessarily have data protection or other similar laws as comprehensive as those of your country. However, we will take all necessary measures to protect your personal data in accordance with this privacy notice and applicable law.
Transfers of data to providers established in the United States, such as Google or Cloudflare, are covered by the EU-U.S. Data Privacy Framework, to which these providers have adhered. More information at www.dataprivacyframework.gov.
European Commission Standard Contractual Clauses:
We have implemented measures to protect your personal information, including the use of the European Commission's Standard Contractual Clauses for transfers of personal information between our group companies and between us and our third-party providers. These clauses require all recipients to protect all personal information that they process originating from the EEA or the United Kingdom in accordance with European data protection laws and regulations. You may request a copy of our standard contractual clauses. We have implemented similar safeguards with our service providers and partners, and we can provide further information upon request.
8. HOW LONG DO WE KEEP YOUR DATA?
In short: we keep your information for as long as necessary to fulfil the purposes set out in this privacy notice, unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements).
When we no longer have any legitimate business need to process your personal information, we will either delete or anonymise such information or, if this is not possible (for example, because your personal information has been stored in backup archives), we will securely store your personal information and isolate it from any further processing until deletion is possible.
9. HOW DO WE KEEP YOUR INFORMATION SECURE?
In short: we aim to protect your personal information through a system of organisational and technical security measures.
We have implemented appropriate and reasonable technical and organisational security measures designed to protect the security of any personal information that we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals or other unauthorised third parties will not be able to defeat our security and improperly collect, access, steal or modify your information. Although we will do our best to protect your personal information, the transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.
In particular: (i) we encrypt much of our Services using SSL (ii) we regularly review our information collection, storage and processing practices in order to protect our systems against unauthorised access, and (iii) we restrict access to personal information to our employees and all other parties with whom we work, who are subject to strict contractual confidentiality obligations and may be sanctioned or dismissed if they breach these obligations.
We will not keep your personal data for longer than is necessary to fulfil the purposes for which it was collected, unless we need to keep it for legitimate business, tax or legal purposes.
10. DO WE COLLECT INFORMATION FROM MINORS?
In short: we do not collect data from minors under 18 years of age, nor do we market to them.
We do not knowingly solicit data from minors under 18 years of age, nor do we market to them. By using the Services, you represent that you are at least 18 years of age or that you are the parent or guardian of such a minor and consent to such dependent minor's use of the Services. If we become aware that personal data has been collected from users under 18 years of age, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware that we have collected data from minors under 18 years of age, please contact us at [email protected].
11. WHAT ARE YOUR PRIVACY RIGHTS?
In short: in some regions, such as the European Economic Area (EEA), the United Kingdom (UK) and Canada, you have rights that allow you greater access to and control over your personal information. You may review, change or terminate your account at any time.
In some regions (such as the EEA, the United Kingdom and Canada), you have certain rights under applicable data protection laws. These include the right (i) to request access to and obtain a copy of your personal information, (ii) to request rectification or erasure, (iii) to restrict the processing of your personal information and (iv) where applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. You may make such a request by contacting us using the contact details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below.
We will consider and act upon any request in accordance with applicable data protection laws.
If you are located in the EEA or the United Kingdom and you believe that we are unlawfully processing your personal data, you also have the right to lodge a complaint with the data protection authority of your Member State or of the United Kingdom.
If you are located in Switzerland, you may contact the Federal Data Protection and Information Commissioner.
Withdrawal of your consent: If we rely on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You may withdraw your consent at any time by contacting us using the contact details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below.
Please note, however, that this will not affect the lawfulness of the processing before its withdrawal nor, where permitted by applicable law, will it affect the processing of your personal information carried out in reliance on lawful processing grounds other than consent.
Cookies and similar technologies: Most web browsers are set to accept cookies by default. If you prefer, you can set your browser to remove cookies and to reject cookies. If you choose to remove or reject cookies, this could affect certain features or services of our Services. You may also choose to opt out of interest-based advertising by advertisers on our Services. For more information, please see our Cookie Notice.
If you have any questions or comments about your privacy rights, you may email us at [email protected].
12. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applications include a Do Not Track ("DNT") feature or setting that you can activate to signal your privacy preference not to have data about your online browsing activities monitored or collected. At present, no uniform technology standard for recognising and implementing DNT signals has been finalised. Therefore, we do not currently respond to browser DNT signals or to any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking that we must follow is adopted in the future, we will inform you about that practice in a revised version of this privacy notice.
Below is the information on how to activate DNT in some of the main browsers:
13. DO WE MAKE UPDATES TO THIS NOTICE?
In short: Yes, we will update this notice as necessary to remain compliant with the relevant legislation.
We may update this privacy notice from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will become effective as soon as it is accessible. If we make material changes to this privacy notice, we will notify you either by prominently posting a notice of such changes or by sending you a notification directly. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.
14. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have any questions or comments about this notice, you may email us at [email protected] or write to us by post at:
MEDICALRENT TN, S.L. - c/Cal Jutge, 7, 07007, Palma, Balearic Islands, Spain
15. HOW CAN YOU REVIEW, UPDATE OR DELETE THE DATA WE COLLECT ABOUT YOU?
Depending on the applicable law in your country, you may have the right to request access to the personal information we collect about you, to change it or to delete it. To request the review, update or deletion of your personal information, please visit: [email protected].